Develop dematerialization and electronic document management solutions that offer the highest levels of productivity.
Mission
Doc.Series is a major player in electronic document and information management. Publisher of software solutions for document dematerialization.
Thanks to its unique expertise and technical mastery of the entire document chain, Doc.Series is now the market leader, and its solutions are used to manage tens of millions of documents every year by public authorities, local authorities, banks, insurance companies and industry.
Doc.Series is present not only in Switzerland, but also in many other countries thanks to its international distribution network.
Doc.Series has expertise in organization, regulation and project management, and invests heavily in I&D to offer you future-proof, scalable solutions covering all your needs.
Doc.Series' ambition is to help you achieve your goals:
Optimize your internal processes.
Reduce costs and processing times for your documents.
Improve the traceability and quality of your document flows.
Improved reliability of documents produced.
Ease your organizational constraints.
Values
The values of Doc.Series employees are based on the involvement and empowerment of each individual. They translate into a commitment to providing you with innovative, sustainable and scalable solutions to guarantee the successful implementation of your dematerialization projects.
FUNDAMENTAL VALUES:
Listening and understanding needs.
Search for the best solutions.
Proposal force.
Business skills.
Technical expertise.
QUALITY APPROACH:
Customer service: specialized team, customer support (hotline), dedicated customer area (extranet).
Emphasis on employee training.
Quality audit and review.
Quality Assurance Plan.
Organization
Our aim is to provide you with the most appropriate solutions and the best service.
GENERAL MANAGEMENT:
Strategy.
Sales policy.
Partnership.
Internal policy.
Marketing and communications manager.
Administrative and financial management.
A SUPPORT DEPARTMENT:
User support.
Entry point for support.
Guarantees the quality of technical follow-up of maintenance for our customers (corrective measures and solution upgrades).
OPERATIONAL MANAGEMENT:
Team management.
Technology watch for innovation.
Product strategy.
R&D DEPARTMENT:
Software development.
Integrate new technologies.
Functional and performance testing.